Privacy policy

Privacy Policy - Last Updated: January 16, 2025

This privacy policy outlines how Eman Alghoneim ("the site", "we", "us") collects, uses, and shares your personal information when you visit our website, use our services, or make a purchase through www.emanalghoneim.com ("the site"), or contact us regarding the site ("services"). When referring to the user, we refer to you as "you" and "your."

Please read this privacy policy carefully. By using the services, you agree to the collection, use, and sharing of your information as described in this policy. If you do not agree, please refrain from using the services.

Changes to the Privacy Policy
We may update this privacy policy from time to time to align with operational or legal changes. The updated version will be posted on the site with the new update date.

How We Collect and Use Your Personal Information
We collect your personal information from multiple sources to provide the services. Our use of the information varies depending on how you interact with us.

Information We Collect Directly from You:

  • Contact Information: Name, address, phone number, email.
  • Order Information: Name, billing and shipping address, payment confirmation.
  • Account Information: Username, password, security questions.
  • Support Information: Messages and details you provide.

Information We Collect Automatically:

  • Usage Data: Device information, browser, network connection, and IP address.

Information We Obtain from Third Parties:

  • Service providers supporting the site, such as Shopify.
  • Payment processors to collect payment details and complete transactions.

How We Use Personal Information

  • Providing Products and Services: To complete your orders, manage your account, and send notifications related to purchases or accounts.
  • Marketing and Advertising: To send promotional messages and offers.
  • Security and Fraud Prevention: To detect and address suspicious activities.
  • Communication and Service Improvement: To provide support and enhance your experience.

Cookies
We use cookies to improve services and analyze how users interact with the site. You can control cookie settings through your browser.

How We Share Information

  • With service providers (e.g., payment or shipping processors).
  • With marketing partners.
  • Upon your request or consent.
  • To comply with laws or protect our rights.

External Site Links
The site may contain links to external websites. We are not responsible for the privacy practices of these sites.

Children's Data
The services are not directed at children, and we do not intentionally collect information from them.

Security and Data Retention
We strive to protect your information, but we cannot guarantee its complete security. The retention period depends on the legal or practical purposes for retaining the data.

Your Rights
Depending on your location, you may have the following rights:

  • Access to your data.
  • Request deletion of your data.
  • Correct your data.
  • Stop processing your data.

You can exercise these rights through the website or by contacting us.

Contact Us
For any inquiries regarding the privacy policy or to exercise your rights, please contact us via email:
Info@emanalghoniem.com
Or at the following address: Riyadh, Riyadh, 11564, Saudi Arabia.